CUSTOMER CARE

RETURN AND REFUND POLICY 

Lily Lee Fashion does not do refunds but allows exchanges within 7 days from purchase. Goods that are used or damaged by the customer may not be exchanged. All shipping and handling for exchanges will be paid by the customer both ways. Payment for shipping and handling may be made by either money order or credit card, no checks will be accepted. Customers may call and check for availability such as sizes, colors, and styles, but exchanges are subject to availability. Customers may return items for exchange to the address below All exchanges will be shipped out within 14 days from return and in the order, it was received. This means that all items must be sent back in the same packaging it was received. Special Order/ Custom-tailored Items will not be eligible for any returns or exchanges, as measurements are provided for the customer. Lily Lee Fashion will not refund any shipping charges due to delay by the carrier company and we also do not take responsibility for any delay, damage, or misplacement by the carrier company.

SHIPPING  POLICY 

Please Allow 7-10 business days for delivery 

Have any questions or concerns? 

We’re always ready to help!

Address 

87-40 121 st Street
Richmond, NY 11418 

Call us at

347.267.9576

or send us an email to:

lilyleefashions@yahoo.com

MEASUREMENT CHART

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FAQ

Do you provide International delivery?

 

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How do I return an item?

 

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What is your returns policy?

 

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How do I track my order?

 

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How can I contact your couriers?

 

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What are your delivery options?

 

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NEED ASSISTANCE?

 

(347) 267 - 9576

lilyleefashion@yahoo.com