CUSTOMER CARE
RETURN AND REFUND POLICY
Lily Lee Fashion does not do refunds but allows exchanges within 7 days from purchase. Goods that are used or damaged by the customer may not be exchanged. All shipping and handling for exchanges will be paid by the customer both ways. Payment for shipping and handling may be made by either money order or credit card, no checks will be accepted. Customers may call and check for availability such as sizes, colors, and styles, but exchanges are subject to availability. Customers may return items for exchange to the address below All exchanges will be shipped out within 14 days from return and in the order, it was received. This means that all items must be sent back in the same packaging it was received. Special Order/ Custom-tailored Items will not be eligible for any returns or exchanges, as measurements are provided for the customer. Lily Lee Fashion will not refund any shipping charges due to delay by the carrier company and we also do not take responsibility for any delay, damage, or misplacement by the carrier company.
SHIPPING POLICY
Please Allow 7-10 business days for delivery
Have any questions or concerns?
We’re always ready to help!
Address
87-40 121 st Street
Richmond, NY 11418
Call us at
347.267.9576
or send us an email to:
MEASUREMENT CHART
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
FAQ
Do you provide International delivery?
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.
How do I return an item?
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.
What is your returns policy?
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
How do I track my order?
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
How can I contact your couriers?
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.
What are your delivery options?
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.